The meeting was convened by Dr. Peter Loewen, Chair,
at
Present: Jenn
Anderson, Kathryn Bulver, Chris Hanlon, Allen Lanham, Peter Loewen, Scott
Meiners, Tom Moncada, Charles Phillips and Jeff Stowell
Excused: Melanie Burns, Steve Davis, Marylin Lisowski, Jamie Irving, Richard Jacques, Stacey Ruholl, Dawn Van Gunten, Mary Ellen Varble and Wafeek Wahby
II. Communications
Communications were received from Melanie Burns, Steve
Davis, Marylin Lisowski, Richard Jacques, Stacey Ruholl, Dawn Van Gunten,
Mary Ellen Varble and Wafeek Wahby that they would be unable to attend
the meeting.
III. Old Business
The 2002 Patron Satisfaction Survey results were discussed.Dr. Lanham expressed his concern regarding the response rate. Library personnel have tried various methods to increase participation in the survey, but have not been satisfied with the results.Kathryn Bulver suggested utilizing faculty to simultaneously distribute the survey during a class period when significant numbers of students are in class.The Board felt that if the survey were short and only required five minutes or less to complete, most faculty would be agreeable to the request.In addition, Kathryn suggested a small token of appreciation could be given to participating faculty.Dr. Lanham agreed to bring the suggestion to the Statistics Committee for consideration.
Concern regarding a glitch in the use of article indexes
on campus was reported where patrons were being asked to input their 14-digit
library number to gain access to databases.Dr.
Lanham contacted Nackil Sung, Head of Technology Services for the Library
and asked him for an explanation.Nackil
will investigate and report to the Dean his findings.
Chris Hanlon asked why his Interlibrary Loan requests
come in new envelopes rather than recycled envelopes.Dean
Lanham explained that the library experiences much more outgoing mail than
incoming mail which necessitates the use of new envelopes.Anyone
with excess used envelopes is welcome to bring them to any service desk
in the library for reuse.He also
asked about the lack of signage in the building.He
suggested that if signage wasn�t in the immediate plans that perhaps a
small card with stack location information could be made available at the
service desks which would be small enough that students could keep them
in their notebooks or billfolds and probably wouldn�t be as expensive as
the larger colored maps.Dean Lanham
will discuss this suggestion with the
Dean�s Report
Personnel Issues
On October 30, the Staff Development Committee hosted the final session of the customer service workshop for library staff.The workshops were offered through the Human Resources Department.Dean Lanham met with the facilitators to discuss feedback from the workshops.
Budgetary Issues
The library bibliographers are busy purchasing library
materials in order to meet an internal goal to have encumbered 60 percent
of the Book and Materials Budget by November 30.This
helps the areas of the library responsible for acquisitions and cataloging
spread their work over the year, avoiding backlogs.
Dean Lanham provided an update to the disposition
of the IDEAL/Elsevier.Biological
Sciences will meet in early December to discuss their options.It
looks like many academic press titles will be cancelled to purchase other
titles.Access to IDEAL titles will
end on
Planning
After a student requested that the library extend its hours on Friday evening, the library monitored gate counts on Fridays for several weeks, the results of which would not support extending library hours on Friday afternoons.There has been a different request for extending library hours earlier in the morning, and Dean Lanham is waiting on the results of a survey conducted by student government before looking into this matter more closely.
The Summary for the 2002 Patron Satisfaction Survey was discussed earlier in the meeting.
Dean Lanham is submitting a grant proposal to the
Illinois State Library to host a traveling exhibition entitled: �Elizabeth
I: Ruler and Legend.�Anyone interested
in collaborating on this project is encouraged to contact him.
Other
The revised Booth Library Users Code of Conduct was
distributed.There were no major changes
to the policy.
Dean Lanham shared a handout on an updated online
reference service that was made available on the website effective
Dean Lanham reported that he is currently working
on an article which will feature Booth Library in an upcoming issue of
the
V. Adjournment
Meeting adjourned at
Peggy Manley, Recording Secretary