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Live Help

Get instant help from a librarian, 24 hours a day, 7 days a week.
If librarians at EIU are not online, librarians from other universities will help you.


Submit a question to an EIU librarian via email - 48 hour turnaround time.

In-person or Telephone

Visit Booth Library in person or call 217-581-6072 during business hours. Outside the Charleston area, call toll-free at 1-866-862-6684.

Submit a request for an appointment with a reference librarian

We can help with your research project, assignment, final paper, thesis, etc.
Booth Library librarians can help you get started, work through a thorny issue, or finish up your research project.
We will assist you with any print or electronic library resources.

Please plan ahead. Allow at least a week between the date of your request and your first choice for an appointment.

Get help by appointment

Frequently Asked Questions

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